Bursting the bubble

Posted by Kevin Hall

Most referral systems are not based on objective information and are often linked to the same back-end services.

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From stumbling in the dark to market leader

Posted by Jannie Pretorius

Metrics are often overlooked or not considered seriously enough throughout the journey to automation. In a world where technological innovation advances at a pace that often feels like microseconds, it is understandable that professionals are, at times, a bit overwhelmed.

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How to eat an elephant

Posted by Jannie Pretorius

When mapping out a process, a common oversight made by many professionals is the sheer ambition of it! Quite a statement… but let me explain.

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