Welcome to our blog where we examine what is happening in the industry and what it means for your business.

Is your business VoIP ready?

Posted by Frits
VoIP provider

There are many great reasons to move to VoIP, but the challenges for enterprise customers remain the same: what to do about the legacy PBX investment? Is there a relatively pain-free way to migrate from TDM (time-division multiplexing) to an all IP solution? It might seem easy to go out, buy the latest IP phones and install an IP card in a TDM circuit card’s place, but there are several factors to consider before migrating to VoIP.

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Is your VOIP solution simply brilliant?

Posted by Frits

Long gone are the days where public switch operators control how calls should be routed. For too long telephony was a highly specialised and complex environment, that required a degree in telecommunications.

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Partly cloudy with no forecast for rain

Posted by Kevin Hall
contact centre

The decision to go cloud is no longer just a simple decision made because of the strategic business benefits, but also certain areas of the business needs should be considered. A wholesale approach to cloud infrastructure is not always possible, as the company’s operating model may require additional specifications for the business needs.

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Is maintenance the silent killer of Unified Communication?

Posted by Frits
unified communication

In choosing a Unified Communications platform many decision makers still believe that initial layout cost is the main consideration they should base their purchasing decision on. Unfortunately, this is often not the case when looking at the true Total Cost of Ownership (TCO) calculated over a five-to-ten-year period, taking into account factors not all UC providers are willing to disclose upfront.

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