Welcome to our blog where we examine what is happening in the industry and what it means for your business.

Is your cloud solution bullet-proof?

Posted by Kevin Hall

Services will go down at some point, but proactive planning can make the world of difference. The architecture in cloud offerings lends itself to many solutions and options to provide the end-user with the peace of mind that the technology can – and will – provide service all the time, every time.


Fired up for change and ready to build business

Posted by Ian Goss-Ross

Marketing Spread: Change is the only inevitable in business. Systems, processes, people and the market is a constantly evolving and any credible business must be flexible and agile enough to deal effectively with change.


The evolution of Call Centers

Posted by Frits

Half of the world’s population will remember a time when dad used to sit with a pile of papers complaining about how confusing and complicated it was changing from one insurance house to another. Only black ink was good enough for completing application forms, which was then sent off in an A4 envelope by post.