Interactive Intelligence Releases Enhanced Version of Bay Bridge Decisions™ Product Suite - 20 February

Source: Interactive Intelligence

Published 20 February 2013
Contact center forecasting, capacity planning, and analysis product suite enhanced to reduce costs and improve customer service

Yardi Systems Deploys Unified IP Business Communications Software from Interactive Intelligence - 12 February

Source: Interactive Intelligence

Published 12 Feb 2013
Property management software company improves customer service as a result of new multichannel features

Green Tree Credit Solutions Increases Collection Rate by 25 Percent Using Latitude Software - 24 January

Source: Interactive Intelligence

Published 24 January 2013
Customized workflows and account analysis features contribute to 25 percent improvement in collection recovery rate for national mortgage servicing company...

T-Mobile Austria to Deploy Interactive Intelligence’s Cloud-based Contact Center Solution - Jan 10

Source: Interactive Intelligence

Published 10 January 2013
T-Mobile to move its technology and customer service functions to the cloud

Wheaton | Bekins Keeps Customers Moving with Business Communications Software from Interactive Intelligence - 11 December

Source: Interactive Intelligence

Published 11 December 2012
Wheaton | Bekins Keeps Customers Moving with Business Communications Software from Interactive Intelligence

Interactive Intelligence Releases Enhanced Version of Bay Bridge Decisions™ Product Suite - 20 February

Yardi Systems Deploys Unified IP Business Communications Software from Interactive Intelligence - 12 February

Green Tree Credit Solutions Increases Collection Rate by 25 Percent Using Latitude Software - 24 January

T-Mobile Austria to Deploy Interactive Intelligence’s Cloud-based Contact Center Solution - Jan 10

Wheaton | Bekins Keeps Customers Moving with Business Communications Software from Interactive Intelligence - 11 December

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